Privacy Policy

Who we are

Suggested text: Our website address is: https://www.marvel-works.com.

This Privacy Policy describes how Simple Consulting Inc (doing business as Marvelous Works, and collectively referred to along with its trade names and affiliates as ‘Marvel Works’, ‘we’, ‘us’, ‘our’, or ‘the Company’) collects,stores, uses, and discloses your personal information when you access www.marvel-works.com, contact us through our website, request an estimate, schedule a consultation, or otherwise interact with us online.
By using the website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information in the following ways.
Information You Provide Directly
You may choose to provide personal information when you:
• Submit a contact form
• Request an estimate or schedule and appointment.
• Use an embedded scheduling calendar.
• Communicate with us by phone, email, text message, or other methods.

This informatiion may include:

• Name
• Email Address
• Phone number
• Property Addresss and project details
• Appointment Details
• Message Content
• Any additional information you choose to submit.

How We Use your information

We use the information we collect in various ways, including:
• Providing, operating, and maintaining our website.
• Scheduling consultations and providing estimates for kitchen and bathroom projects.
• Communicating with you directly to provide updates and information related to your projects.
• Sending marketing emails.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

We do not sell, rent, or trade your personal information to third parties. We may, however, share your information in the following limited circumstances:
Service Providers. We may share your information with third-party vendors, contractors, consultants, and agents (“service providers”) who perform services for us or on our behalf and need access to your information to do that work — for example, website hosting, scheduling, or communication tools. These service providers fall into the following categories:
• Website hosting providers
• Communication and collaboration tools
• Sales and marketing tools
• Performance monitoring tools
• Social networks
Design and Real Estate Partners. With your consent, we may share project details with our interior designers or partner real estate agents to help facilitate your project.
Legal Obligations. We may disclose your information when required by law, to comply with a subpoena, court order, or other legal process, or to protect the rights, property, or safety of the Company, our customers, or others.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We will only keep your personal information for as long as it is necessary for the purpose set out in this privacy policy, unless a longer retention is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if it is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Depending on where you live, you may have certain rights regarding your personal information, including the right to access the personal data we hold about you, to request that we correct inaccurate data, and to request that we delete your data from our marketing records. To exercise any of these rights, contact us using the details provided in this policy.

Withdrawing your consent. Where we rely on your consent (whether express or implied, depending on applicable law) to process your personal information, you may withdraw that consent at any time by contacting us. Withdrawing consent will not affect the lawfulness of any processing that took place before you withdrew it, and, where the law allows, it will not affect processing that relies on lawful grounds other than consent.

Mobile and text messaging information: We do not share mobile phone numbers, text messaging opt-in data, or related consent information with third parties or affiliates for their marketing or promotional purposes.

Cookies and similar technologies. Most web browsers accept cookies by default. You can usually adjust your browser settings to remove or reject cookies, though doing so may affect certain features of our website or services. For more information, please see our Cookie Notice.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.

SMS Communication and Consent

By providing your phone number through our website or verbally, you consent to receiving text messages (SMS ) from Marvel Works regarding updates, account information, billing, and appointment reminders. Message frequency may vary.

Consent: Consent to receive SMS messages is not a condition of any purchase or participation. Your opt-in is collected via web form, or verbally. Proof of consent is maintained for compliance purposes.

Opt-out: You may opt out at any time by replying “STOP” to any message. For help, reply “HELP” or contact us directly at info@marvel-works.com

Data and message rates: Message and data rates may apply depending on your mobile provider.

Security: We take steps to protect your information but cannot guarantee full security during transmission.

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